Furia Michael C DDS in Providence | Locations, Category, Services Offered, Prices List, Top Ratings, Prices, Reviews & More

The dentist is amazing! The Spanish reception is one of the rudest most unprofessional people I have encountered. She absolutely acts like she owns the place. She wouldn’t let me get a cleaning for two years after covid. She tried to tell me that’s not true but it was her who told me over and over again ever time I called trying to get a cleaning appointment. That type of neglect would only cause irreversible harm to your patients. Once again, I tried to come back only to be greeted again by her rude behavior. Mike, please listen to your patients. She is awful and treats people as they are less than human. I’ve never had an issue scheduling an appointment for my wife! She is clearly discriminating. Another time, I had a death in the family and had to cancel an appointment. She gave me the third degree and asked for a death certificate so not to be charged. Unbelievable! Sadly, I must move on and hope this lady is shown the same type of kindness, understanding, and compassion she gives others. I will greatly miss you, Mike and Camila!

Dr. Furia’s main receptionist Klearly is phenomenal!! For all of my appointments she is very welcoming and polite. She is awesome at what she does and on top of it. She try’s as best as she can to get you in for an appointment, with Dr. Furia still being one of the very few to still take state insurance his schedule is tight. For my appointment this morning I was waiting in the waiting room and she had 2 very ignorant patients in a row, both for different reasons that Klearly has no control over, raising their voices, getting very rude and loud, Klearly remained polite and professional with them and tried to resolve their issues. When resolved the two people still left rudely and Klearly still wished them a great day! You can not get great service at many places any more but you can here. (Klearly thank you for all you do!)

I called and thought this dental office might be an oral surgeon office. They were not, but the AMAZING customer service that was provided was so reassuring. The very nice woman that took my call provided me with recommendations to oral surgeons. I mentioned one that I was actually referred to (but was afraid to book) and she reassured me that he was great. She have me the confidence to go ahead and book. Thank you!