Absolute Dental – Buffalo & West Lake Mead in Summerlin South | Locations, Category, Services Offered, Prices List, Top Ratings, Prices, Reviews & More

I made an appointment with this office and I wish I never did. Completely NASTY rude behavior toward me, as well as misgendering me after already identifying myself and all details. I came to better my health with absolute dental I came for the respectful environment that is promised. I received horrible service and no service at all because I will never be treated poorly. Especially when I’m coming out of pocket. I asked for a manager to get better service and was denied. Eventually “Aris” “Iris” claimed to be the manager of the office and decided to escalate the problem instead. I asked for the associates’ name that was being nasty toward me and was denied until I got a name “Donna” which I think was fraud. To make a long story short They have horrible communication with the patient and call center, they have terrible customer service, and their message is to have integrity be respectful and all these nice things but I did not receive a word of it. Went as far as not identifying the person who was CLEARLY being nasty toward me. No name tags ? Being treated nasty, misgendered, appointment not set correctly, blaming call center instead of fixing the problem I will not be back DONT WORRY ZERO STARS

TLDR – BEWARE OF INCOMPETENCE: This place is a disaster…From scheduling, insurance, to procedure sanitization practices (dropped tool during root canal), just don’t.

UHC patient here who had to book a certain Dr., this took hours over the phone since the agent was trying to schedule with location as a priority instead of Dr.

Upon arrival, they still booked me for the wrong dr, tried charging me 2x the estimated cost since they booked me with another dr at the same office who was out of network, resecheuled etc.

Day of root canal, took 1 hr to go back, intern fit crown and had to re-do it 2x, stopped before surgeion go to me since they had the wrong billing codes, spent 2+ hours dealing with that, surgeon does their thing and drops an tool/instrument on the ground, picks it up and continues with the same gloves.

Hoping she didn’t use the same tool but she should have surely changed gloves after picking something up off the ground.

$1000+ and 8+ hours later, I vouched to never go back.

I called becaise I needed a TMJ dr. Had a referral from my insurance. They said they could see me and help me with my TMJ. Got there 15 minutes early told the receptionist that i was there to see a TMJ specialist then be held waiting for an extra 45 minutes past my appointment. To be told the x rays & the exam wont be covered and they aren’t TMJ specialists. Dentist said a mouth guard wouldn’t be covered my insurance & it would be a cash pay & i will be charged for the appointment since I have a dentist and I am going to be responsible???
I told them i saw my dentist the day before and was going after the appointment.

I love my dentist but i would stay away from this place. You will be scammed!!!
Thank goodness my insurance is behind me, and i wont be paying this bill & will dispute this unlawful practice.

Beware of this place!!!