American Family Dentistry Southaven in Horn Lake | Locations, Category, Services Offered, Prices List, Top Ratings, Prices, Reviews & More

I would not recommend anyone go here. I had my older fillings replaced with white fillings and still felt the sensitivity months later in two of my fillings. When I told the dentist about it I was informed that I may need a crown instead and I would have to pay for it on top of paying for the filling that was done that shouldn’t have been done if a crown was needed. To top this all off my insurance was filed incorrectly!! I received bills for weeks for over $800 even though I have two different insurance policies. I requested that these bills stop being delivered until they rectify the issue but they continued to send bills and never did anything about the problem. After speaking with insurance I was informed the claim was submitted with the wrong dentist’s name on it!! Horrible experience I would not wish on anyone!

I was there today for a cleaning appointment and was told I had to pay for x-rays because you haven’t been able to get my x-rays from my previous dentist. I called the old dentist while I was there and got them on the phone and requested the x-rays with no problem. If you couldn’t get them why not call me before my appointment and make me aware? I spoke with someone 2 weeks prior to my appointment trying to get me to come in earlier due to a cancelation. That would’ve been a good time to tell me you couldn’t get my records. I feel like you wanted me to pay for x-rays I didn’t need to pay for.

First time visiting on 8/12. Very impressed with the staff and the service. Molly did an amazing job from beginning to end. Actually, everyone did an amazing job from beginning to end. I can’t remember the doctor name, but she was amazing and kind as well. I would DEFINITELY recommend this office for all your dental needs.