Aspen Dental – Lady Lake, FL in The Villages | Locations, Category, Services Offered, Prices List, Top Ratings, Prices, Reviews & More

Stay away. If I could give Aspen 0 stars, I would.
I went in March 2023, paid for the treatment plan and then saw a different doctor every time I visited. On one occasion I left Aspen in tears from the crass treatment I received from the doctor of the day, who treated me like he was looking into the mouth of a horse instead of a human being by the violent way in which he treated my jaw!

I thought I was having a crown put in. They damaged the post when they took the provisional crown out (good job, Aspen), and now I need an extraction of the tooth. And here’s where it gets really bad. They worked on the wrong tooth! They actually damaged a good tooth that had already had a root canal and crown in place years ago!

I can’t decide if they’re incompetent or crooks. Their newest dentist did an updated treatment plan and the tooth they were supposed to work on doesn’t appear on the treatment plan at all. Why? Because the tooth is healthy!

Anyway you look at it, by intent or incompetence, I lost a perfectly good tooth, which would have happened anyways if they had worked on the one in the treatment plan because according to their new dentist, there’s nothing wrong with that one either!

Anyone know of a good lawyer? Nothing less than a full refund and compensation for the tooth that was damaged by crass error will do.

It was really unprofessional. The girl that check me in told me I owed $50. But it turned out I didn’t owe anything. Then I made the comment that that was a big mistake and she said it wasn’t a big mistake. To me $50 is a big mistake since I didn’t owe it. Then I waited. 40 minutes and to my dismay it was because they were having trouble trying to check my insurance but no on told me the problem. Then a manager came back to the dental hygienes station and I explained to him my unpleasant visit and he said I was being rude. I was NOT. I did not say ANYTHING rude to the front desk person. He then told me I was rude. I WILL NOT be back!!!!

Since you have requested a review 6 times in 3 days here goes. I came in for a denture repair and left with my denture still needing repair and my back up broken. The person doing ex ray ask me to give her my denture and she dropped it. Then she proceeded to tell me she thought I was going to hold it. Next I find out that the person who I expected to fix my denture was out on vacation. Someone else tried to fix the back up and it looks awful. I am going to go back for them to fix the one they broke but that will be it.