Aspen Dental – Newport, KY in Erlanger | Locations, Category, Services Offered, Prices List, Top Ratings, Prices, Reviews & More

Horrible. I only regret I did not do research or read the reviews prior to booking an appointment. I called on a Thursday afternoon with an emergency and got got an appointment Friday morning. They did x-rays and a consultation. I took the weekend to consider my options and called on Monday. The person could not figure out what the treatment plan was and said she would call me back, she never did. I called on Tuesday and was told that neither treatment plan was accepted (I assume by me on Friday) so I would have to talk to the person I talked to on Monday, but she would not be back until tomorrow. After being a little forceful she figured it out and said their first appointment was in 2 weeks. I am not sure if the office staff is just incompetent or if Aspen Dental became uninterested in my treatment since I chose the treatment plan that cost the least. Do some research prior to booking an appointment. Read the Massachusetts lawsuit against Aspen Dental. This is a national corporation and functions as such.

Seem very friendly, Consultation wasn’t what I expected. There was no privacy at all your situation Was discussed in front of every body rather if it was the financing end of it or even the dental procedures just didn’t seem right also, when it come down to helping you find the best option for you there was no help there. It was all about getting you in and out seem like, but I Already started to process kind of wish I didn’t at this point guess we’ll see what happens and in the future really thought about the implants, but they told me they were too much instead of trying to help me figure out hopefully these teeth work As good as my old ones, guess that’s all that matters right now

If I could give a 0 stars I would. Made an appointment last week for emergency dental work. The day of they canceled my appointment, saying the Florence location is temporary closed. Then made an appointment for the following week at their Newport location. Had confirmation for the appointment the day before by email and by text message. Get off of work Check my voicemail at 4:30 P.M. We need verbal confirmation before 1 PM or we’re going to cancel your appointment. Then why text in email people? If you need verbal doesn’t make no sense. So I at this time I will Make a complaint with the health insurance company they need to stop referring you guys.