Avalon Dental Centre in St. John’S | Locations, Category, Services Offered, Prices List, Top Ratings, Prices, Reviews & More

Here is the posting that was on Face book after this young woman called to cancel her appointment because she is ill with influenza. This was picked up by CBC radio and the interview will be on CBC radio on Feb 4 afternoon.

Your practice’s policy borders on malpractice. When a faithful patient does you the courtesy of advising you that she is sick, you should appreciate it. A complaint to your governing body is warranted .

I am a physician and advise anyone who has flu like illness to stay home and out of busy waiting rooms.

8 hrs *
I have a dentist appointment at Avalon Dental today, but I’m exhibiting symptoms of influenza. So, knowing that the worst thing you can do with influenza is to bring it to a public place/medical waiting room and I called the receptionist. I was told I would still be charged $50 for missing the appointment, and that as long as I felt well enough to go most hygienists didn’t mind having a sick patient because they wear masks (!!!!!)
I find this so completely inappropriate. The dentistry industry as it is is already incredibly unaffordable and most people are not able to take care of their dental health because it’s such an insane profit-driven industry. But charging someone $50 dollars for following common sense/medical advice, which is to absolutely avoid spreading influenza, is ridiculous and terrible terrible medical practice. Dentists are medical practitioners and this is totally and completely irresponsible.
I cancelled the appointment. I guess that I care more about the health of people in the waiting room at Avalon Dental than their health practitioners do.

If this was just for my dentist and hygenist alone it would be 5 stars but I am so confused by how this business is run. I got told today that after being a client for most of my life I am being dropped for a missed appointment today that was a geneuine mistake on my part. That is all beside the point as I didn’t even confirm this appointment with anyone, so how it could be considered missed when you didn’t speak to me is whatever. The past missed appointments I am being penalized for I actually spoke with someone there before, I missed them because I and my 2 year old had COVID, and the other time was the week my mother passed away from cancer so I was a bit caught up. I really thought after I last spoke to someone I was all good, so when I mixed up the date and thought today was the 11 instead of 12, I surely never thought that would be it for me. This makes me so sad as I am really afraid/phobic of the dentist, and it takes a lot for me to go, and I really love the dentist I currently see there as she has a lot of empathy.

I am so sad.

I used to be afraid of the dentist, it was literally one of my biggest fears and I neglected my dental health for so long. Until I came to Avalon dental clinic.
The staff are super friendly, the dentists are highly professional and they even take the time to learn about you to serve you better, they found out I have a problem with anxiety and pain, I was accommodated. Now my visits there are routine and I’ve never been happier with my dental experience.
Check them out! I bet you might find a new home for your little chompers too.