BlueJay Family Dental in Council Bluffs | Locations, Category, Services Offered, Prices List, Top Ratings, Prices, Reviews & More

This place has a lot of good reviews, hence why I chose to go here, however I have had nothing but a terrible experience since going. The dentist cracked one of my teeth, leaving it severely infected, upon asking for help, the office seemed very annoyed I had to come back, and didn’t get me in for days. The dentist opened my tooth again and claimed it was air in her filling causing the pain. After the procedure in was in more pain. I called back and they immediately rudely said they couldn’t help me anymore and referred me to orthodontist. When calling Blue Jay for my X-rays the front desk was so rude all I could do was cry. They treated me so nice to get me in and get my cavities filled but once there was a problem they treated me with the utmost disrespect and such disregard for my newly caused issues. 2000$ later I had to have that tooth extracted she cracked!! Now two months later THREE other teeth she worked on (cavity feelings) are needing to be either root canal or extracted! The dentist, Rachel, is so inexperienced and very “drill happy.” Every tooth she worked on is costing me thousands at another dentist to repair. This has been an extremely expensive, painful and frustrating ordeal to go through. I really hope I save someone else from this experience.

I was traveling through the greater Omaha area last week for a trip. I was traveling with a cracked tooth that suddenly began giving me a lot of pain. I woke up early in the morning and began calling every dental office that I could. The only dental office that would accept me was Blue Jay. The front desk lady, the assistants, and Dr. Fidone were all top notch and very kind. I ended up having a root canal and tooth build up done. 1.5 hour procedure and no pain whatsoever. If I lived there I would use them hands down! Great experience.

Was able to get in quickly for an appointment. Their facility is very clean and the whloe establishment is very updated, (including the dental equipment). The staff was professional and friendly . Very happy with the whole experience and will continue going there for all my dental needs!