Castle Family Health Centers in Atwater | Locations, Category, Services Offered, Prices List, Top Ratings, Prices, Reviews & More

Dr Kadel is a horrific evildoer doctor that clearly doesn’t care about urgent care or helping with pain relief for his patients.

I was seen for 7 minutes, 4 of which the doctor played on his computer as I was explaining my situation and somehow, this doctor thought I was trying to scam him into giving me opiates just because of the way I look and I was asking for pain help. He mentioned he wouldn’t give me opiates bc my pain wasn’t as bad as a broken bone. I never asked for opiates, I asked for help with pain. I tried to inform him that the medication I was given the day prior was effective (not an opiate) and bypassed my stomach so that it wouldn’t affect my ulcers and he refused to listen to my advice about the prescription. I am a young woman and he condescendingly refused to listen to my voice when I told him that a medicine would work efficiently as it did the day before and instead of listening to my notes, he told me to go home and suffer the pain bc “there was nothing he could do” even though I was trying to explain the situation that he was not understanding and there was something that could be done

I truly hope Dr. Kadel leaves the medical field as you can tell he is a bigot who just wants to feel powerful and doesn’t care about a patients health or their pain.

If he is the provider for the day at urgent care , I suggest using another clinic or waiting for DonDon

If I could give this less than a 1 rating, I would. DO NOT BRING YOUR CHILDREN HERE. We were forced to bring my foster son to the castle location with their only pediatrician, Dr. Hamernik, due to having to have medical until our adoption is final. My appointment was scheduled in error not once but twice, the latest with them calling me less than 2 hours before my appointment was supposed to be. This pediatrician is a joke. SO unprofessional and impersonal. I almost got up in the middle of the appointment and left. She introduced herself as she walking through the door, and then looked at myself and my sister in law and said who are you, there’s two of you so I don’t know who is who. She complained about the foster paperwork, almost refusing to sign it because she “didn’t know how” to fill out a simple visit summary, complained of how packed her schedule was, that my choice to separate his vaccinations would complicate things for her, and that she had no time. I was floored. I immediately called my insurance to see what our options are to switch providers and am willing to pay out of pocket just so we never have to see this woman again. I immediately filed a complaint following our visit as well. I understand things can be complicated with medical until we add him onto our private insurance but her behavior was absolutely unprofessional and unacceptable.

If I could give less stars I would. The girls that work at the check in window for Specialized care are gossiping and not answering the phones but they are on their personal cell phones. Everytime I call and leave a message for my provider it does not get to him and i dont get any help. Nobody answers, always to voicemail unless you call a different extension and ask to be transferred. Even then, they will just pick up the phone to stop the ringing and hang it up before you can even say hello. My provider is amazing however the staff employed to assist him are not helpful and I have complained to him about them every single visit. They are rude as well, unfriendly, not attentive to pateints. The MA’s don’t guide the providers to see their patients in the correct order and will have some patients in and out really quick while others are waiting there for hours. I dont know if its favoritism or not. I’ve been waiting a week for a call back from them for a referral I need to Valley Children’s. These guys are lazy and not organized!!!! Don’t waste your time going here. Medi-cal is accepted at other clinics besides this one, look into one of them because you’ll just get frustrated here.