Centre Dentaire A Khieu in Pointe-Claire | Locations, Category, Services Offered, Prices List, Top Ratings, Prices, Reviews & More

Dishonest, unethical and unprofessional.

I’ve know Dr. Khieu since I was a child. I strongly believe she has been taking advantage of our family dental insurance (100% coverage) and have been claiming as much as she can whenever possible. When I started working and had my own insurance (not 100% coverage), I was surprised that a simple cleaning and x-ray cost over 300$. I was not familiar then with the technical terms for dental procedures and typical cost to challenge. One thing that I did notice though is that there was a charge for teaching me how to “brush my teeth”. I can assure you that neither her nor the hygienist showed me how to “brush my teeth” during that particular visit. Did I mention that I was been seeing her since I was a child? I confronted them about the charge, but it was ultimately not waived. When I discussed with colleagues and friends about my dental bill for the visit, they all agreed that the cost was highly suspicious for what I went for. I since found another dentist. And guess what? It doesn’t cost over 300$ for a simple cleaning and x-ray.

A close friend of mine, who continued to see her every 6 months despite my personal experience with her, has recently been showing signs of severe teeth erosion for over a year now. I do wonder what type of preventive care she offers or recommends when she sees the level of degradation of their teeth. My friend is finally starting to question the quality of her care and wondering whether she has been honest with them all these years…

Dr. Khieu was fine at our first meeting but at the second session she did 15 minutes of smalltalk with a client in the waiting area when I had already been waiting 30 minutes for my appointment. I told her that I found the wait time long and she replied: ” Do you have something better to do tonight?”. Unacceptable, but I brushed it off because my tooth needed to be repaired and the reviews said she was good at her job. My new dentist reviewed the repair because the tooth was still a little sensitive. She explained that the repair was not well done and that it could lead to complications with that tooth. I’m angry that Dr. Khieu was not professional enough to do her job correctly.

Over the past year, Dr. Khieu performed very complex procedure on me involving oral implantology and dentistry. There are no words to describe how wonderful my experience has been with Dr. Khieu and her staff. As a patient, I have been treated with respect and clear desire to provide the best possible care. Demonstrated high level of expertise, dedication and thoroughness can serve as an example of an exceptional practice.
I have been patient for many years. I find Dr. Khieu to be very professional and truly caring about her patients and their health.
May thanks to Dr. Khieu and her staff for a job well done.