Dental 99 Brisbane CBD in Brisbane | Locations, Category, Services Offered, Prices List, Top Ratings, Prices, Reviews & More

I saw a Dental 99 dentist at Brisbane CBD in August 2022. Xrays were taken. I had decay starting in a tooth but the dentist failed to recognise it. I saw the same dentist again in March 2023. He again failed to see the decay. In November 2023 I saw a different Dental 99 dentist at Mango Hill who looked at my August 22 x-rays and showed me the clearly visible decay that the previous dentist failed to see. this dentist gave me a treatment plan for over $5000 worth of work including an extraction and implant for the decayed tooth. I was told someone would call me to discuss the treatment plan. No-one did but they did email me to ask if I was going to book in for the over-prescribed treatments. I responded querying their failure to detect the decay which now meant I needed an extraction and implant and also questioned how I needed no treatment as at March 2023 but by November 2023 I apparently needed over $5000 worth of treatment including multiple crowns. NO REPLY.

There followed months of Dental 99 mostly refusing to communicate but they did admit the dentist missed the decay in August 2022. I saw another dentist for a second opinion. They said the treatment plan was most definitely an extreme case of over-prescribing and that the decayed tooth could probably be saved with a root canal (ie no extraction and implant). This cost me over $1500 where a filling would have been $99 if it had been diagnosed 15 months earlier. Dental 99 took one month to respond to a request from the new dentist for my dental records by which time it was too late and I had already had to pay for more xrays at the new dentist.

Of course, Dental 99 has ignored my emails requesting they reimburse me for the root canal. They do not have a shred of integrity and have been completely unaccountable. they care only about dollar signs and not about taking responsibility for their professional failings.

Further, despite my asking a number of times, as well as the Office of the Health Ombudsman also asking, Dental 99 has refused to answer the questions about the mis-use of my Medicare number to make claims for x-rays by a practitioner in NSW who is not professionally affiliated with Dental 99 and is not a dentist. This is fraud and I will be reporting it to Medicare.

The contempt this company has shown to both me and to the OHO is breathtakingly arrogant.

Check their 5 star reviews and decide for yourself if they’re all genuine.

Super affordable and really great service!
Daniel made me feel so comfortable and did a great job at fixing my filling. He was very kind and made sure I was comfortable throughout the whole service. The filling came out so well! I received a follow up call the next day and i really appreciated the care they had for me.

Malcom gave me a clean and check-up which went really well! Malcolm was also very friendly and made sure I was comfortable throughout the whole process. The dentist can be a nerve wracking place so i really appreciate when a dentist is friendly, personable and they always put the patient first, which is what I experienced with Dental 99. The quality of service provided is the same/better than any other dentist I’ve been to but they are just so much more affordable!

Highly recommend this place! It’s super affordable and they truly do provide a fantastic service!

As someone who has had huge teeth troubles from a very young age I was raised hating dentists. But Dr Don and his team are absolute gems, making sure I am comfortable and communicating with me every step of the way.

Another huge thank you to the lovely Richelle as well! She has been a god send for helping me with all of my bookings and financials with a bright and bubbly personality (that truly makes me WANT to go to the dentist). My whole life I havent seen dental customer service quite like these guys!