Dental365 – Upper West Side in West New York | Locations, Category, Services Offered, Prices List, Top Ratings, Prices, Reviews & More

I had an extremely unpleasant experience with scheduling at this facility. After waiting over a week for any response to my email inquiry (which I used their email form for), I had to resort to calling them to actually get an appointment booked. During the call, I provided my insurance information and specifically asked if they accepted my type of plan, to which they assured me they did. However, on the day of my appointment, I was informed that they did not accept my insurance. Unlike most other places, they failed to perform the due diligence of verifying insurance and copay details in advance. Their attempt to excuse their behavior by citing that it was my first visit was rather dissapointing. Additionally, they neglected to send the required forms in advance, adding further inconvenience. Besides, the waiting room was filled with a toxic, “cheap Febreeze” type air fragrance that gives headache. If you value your time, I strongly advise against attempting to book an appointment at this establishment.

Great dental experience ! It had been a while since I went to the dentist and I was so anxious about going, but the entire staff from the front desk to the doctor were so supportive, friendly, and straight forward. They made me feel in control of getting back on track with my dental health and were able to accommodate several procedures on a Saturday. Couldn’t recommend more highly.

Update: I’m now on my Invisalign journey and once again the process was phenomenal.My husband also had some emergent dental work that needed to be done asap and the aftercare was .
I’m a healthcare provider and know what it takes to run an office like this and these guys are crushing it.

I have been a patient here for more than a year now. Each appointment – and I’ve needed several – they continue to impress. Very efficient but friendly. Professional but very casual. Tough combinations to pull off but when it happens – and it unfailingly does – it really makes a difference. i always leave with a smile and not just because my teeth look and feel good.