Diamond Dental Group Of Diamond Bar in Diamond Bar | Locations, Category, Services Offered, Prices List, Top Ratings, Prices, Reviews & More

This office may look professional but that is very deceiving. It is all about making money from you and from your insurance. That is the reason why for simple teeth cleaning, they will not schedule one appointment, but split it into two visits which I can still deal with. In my case, I did not get the second appointment after taken the x-rays! Why? My teeth has no other problems and no extra treatment needed to be done. When I went to front desk to set up the 2nd appt for teeth cleaning, Letty showed me the next appt procedures will cost $455 that will NOT be covered by insurance. I decline those suggest treatments and said just want teeth cleaning. She rudely said you have to do these otherwise can’t set up 2nd appointment. I said I don’t understand and would like to speak with the dentist, Dr Alina. She seems to be related to the dentist and run the show like. I did not get to speak with the dentist and I also called twice to leave message to request to speak with the dentist and still no call back. This office is not run professionally but rudely by Letty on how much billing she can rack up.

I visited Dr Alina’s office for dental cleaning yesterday, but got a $745 bill for a dental crown after just an x-ray and checking my tooth. Then I told them I will think about it and prefer to have just the dental cleaning 1st. They told me that if can’t be in the same day and I need to make appointment again, so I went to the front counter to schedule my next appointment, but she told me that she needs to check my insurance first. Haha now I understand that there will be no appointment if I won’t pay $745 ~ they already have my insurance information by phone before I came, also can claim x ray fee from them.

However, I am glad I have decided to not have the lung dental crown in their clinic after read old google message because someone’s crown came out twice.

I’m very disappointed with this office. The crown that was done earlier came out after a month and the 2nd crown too came out after a week. I called to get an appointment to fix it again but Letty (receptionist) kept me on hold for more than 10 minutes after I mentioned my problem. She is always very rude and previously too I had a bad experience from the way this office handled my prescription with the pharmacy. In another instance I made an appointment to see the doctor with someone who answered the phone and when I called on the day of the appointment to re-confirm the time the receptionist said that there’s no such appointment. They are very unreliable and take our time for granted.