Address
304 North Cardinal St.
Dorchester Center, MA 02124
Work Hours
Monday to Friday: 7AM - 7PM
Weekend: 10AM - 5PM
Dove Dental Clinic (Dental clinic) is located at 15135 101 Ave #202, Surrey, BC V3R 7Z1, Canada.
Dental clinic
Dental Implant, Dental Filling, Dental Clean and Polish, Dental Crown, Dental Braces, Root canal treatment, Dental Consultation
Tooth extraction: 170 (CAD) 330 (CAD)
Root canal treatment: 610 (CAD) 1100 (CAD)
Dental Filling: 110 (CAD) 360 (CAD)
Dental Clean and Polish: 90 (CAD) 170 (CAD)
Dental Implant: 2900 (CAD) 4200 (CAD)
Dental Braces: 3400 (CAD) 7400 (CAD)
Update: are you saying that your time is more valuable than ours? Cuz due to late notice from you, my husband lost a 10 hour shift and pay. Not even mentioning he previously quit a job to attend an apt with Dr b due to the same threat to be dropped as a patient.
I listened to the call, the lady just went ahead and rebooked without even asking if postponing for a week would be ok.
Clearly u don’t think u did anything wrong and that’s ok. We will agree to disagree.
Dr B actually requested for my sick husband to come to his appointment. I still can’t believe it. While I understand the annoyance with appointment being cancelled at a last minute and dr losing money I find it to be an extreme practice to advise patient that if they don’t come in you will no longer see them as patient. That said, his original appt was cancelled by your office last-minute causing my husband to lose a day of work and get nothing done. Reception’s reply when asked why we were not advised earlier was, oh I forgot. Understandable, as the main front desk lady seems to be an older lady. However, if u expect your clients to value your time, shouldn’t you give them the same treatment?
Fruther more, when my husband called a week prior sicker than a dog, why would u rebook him within 7 days? I believe better practice would have been to perhaps ask him to call you back to rebook once he is well.
Which bring us to last Thursday…I still can’t believe after speaking to me on the phone, you must have heard my voice declining as we spoke, you still requested for my husband to come in. I’m sorry, but my mind is blown, especially after what the world went through in the last 3 years.
That said, I’m sadden by this outcome as we enjoyed the office and dr B.
Wishing all the best but neither of us will be back. Thank you for your time.
My previous experience for one dental crown at a place in Vancouver, highly recommended and rated, 3 visits and they still did not get it right. Terrible job.