Dr. Mohana Awasthi, DDS in Santa Cruz | Locations, Category, Services Offered, Prices List, Top Ratings, Prices, Reviews & More

I would not recommend this dental office. My appointment was @ 2pm and the dentist wasn’t physically present in the building @2:35pm as I waited. Her assistants seemed very inept in their bedside manor and with the tools they use. The girl who took x-rays had a short/inpatient tone and didn’t adjust the lateral x-ray machine prior to me stepping in it causing it to hit my shoulder as it started it’s scanning process. I had to quickly crouch to dodge it. The other assistant said since the dentist wasn’t there yet that they were going to polish my teeth first then the dentist would scale them. I’ve never had a polish prior to scaling, it seemed like they were just doing what they could to buy time. The girl that did the polish dragged the aluminum handle against my teeth twice. The suction was placed in my mouth prior to any polishing or water so it just instantly sucked all the saliva out of my mouth and when I went to temporarily lift it to avoid this the x-ray girl said “just leave it” and quickly walked away. It was the most uncomfortable I’ve been at a dentist office in my life, and was a frighteningly inept experience. I just left after the polish, still waiting for the dentist who never even arrived before I drove off the lot. There was another patient waiting in the lobby and one on their way in.

I just want to say the staff is so welcoming, caring and helpful. As a new patient and needing assistance to find the place the staff not only in person but over the phone as well was friendly and helpful. I’m glad I found a place that knows how to show good customer service. And love how the staff asked me how to pronounce my son name, to make sure they say it right. Another thing I notice is that appointments there barely no wait time.

the staffs were so nice and friendly, helping me to schedule appointments and get things started at the clinic. Also, Liz who took the x-rays and prepping for a general check up was very gentle and made me feel comfortable. Dr Wong was very gentle as well and thorough with the check up and explained very well on what was going on with my teeth and gum health. The environment is so friendly and nice, makes you feel comfortable and calm.