Dr. Pamela V. Hymes, DDS in Fort Washington | Locations, Category, Services Offered, Prices List, Top Ratings, Prices, Reviews & More

Dr. Hymes: I hope you take time to read this review, and except the feedback as a chance to make changes in order to better your practice and those working for you. Good luck!

Me and my family just moved to the Maryland area and needed a new dentist. Unfortunately Our experience at Dr. Hymes office was the worst. The front office staff was rude, unprofessional, and not welcoming. The seats were dirty and the leather was peeling. The hygienist was pleasurable however, the office where the cleaning took place was disgusting. There was stuff all over the desk and floor and it smelled of greasy fast food. The actual dentist then took over. Her office was also disgusting. There was an oxygen tank nozzle on the floor that appeared to have dry, crusted blood on it. There was a bucket sitting on top of a shelf that appeared to have towels that were soiled with body fluids. The dentist chair that the paitents sit on was so gross that me and my family didn’t want to sit on it. I do not see how this practice is still open. I am also disappointed at Dominion National and Kaiser, that they would have this office as one of the options for their memebers dental care.

I had a very good first time dental cleaning visit with Dr. Hymes. She was very thorough in her initial exam/assessment, provided an easy to follow continued cleaning plan for me. She imparted a lot of routine cleaning knowledge and listened to my needs as a patient. She really seems like a dentist who has a passion for her profession.The only constructive feedback I have is to request that patients be notified of appointment back-ups. After having waited some time, I asked the staff to provide an approximate extended wait time for me. It was at that point that I was notified of the back-up. Just as the office ask that patients be mindful of their time by being on time, it is only right that the office display value for the time of it’s patients.

A 2 1/2 would had been my rating.
A few months ago, she did help me with teeth cleaning and referrals to procedures I needed. Her and the staff is friendly for the most part as well. She is just slightly heavy handed and recently I had a crown issue that is still current. My crown came off after eating, had came back 2 days later and still problems with it being uncomfortable. I paid a vast amount of money for the appointment/crown just to come off then having to wait.
Anyways, for the 3 or 4 appointments I had, the experience was fair.

Thank you!