Dr. R Gregory Shelhouse, DDS in Dayton | Locations, Category, Services Offered, Prices List, Top Ratings, Prices, Reviews & More

I am writing this review to share my frustrations with my former dentist Dr. R. Gregory Shelhouse and his staff.

As a former patient of over 20 years, I had been happy with the care I received. However, as time went on Dr. Shelhouse apparently got too busy and started switching me over to different colleagues in his office. I went there to receive his care, not someone I was not familiar with.
I eventually received care from a Dr. Wolters and I was very happy with his work. Eventually he left the office and they transferred me to a Dr. Busdiecker. My first experience with him after my cleaning was that he determined I needed a crown replaced. I was not convinced that was the case because I have never had a problem with that tooth. I got a second opinion. After new x-rays were taken, I was informed there was nothing wrong with my current crown as I suspected.

I had already been getting frustrated with Dr. Shellhouse’s offices performance or lack of, so I decided to switch dentists on November 09, 2015. I signed the necessary papers so my current records could be sent to the new dentist office. As of early January 2016 the records had not been sent out, so on January 04, 2016 a second request was sent. I then personally made a phone call to Dr. Shelhouse office on January 08, 2016 and talked with Morgan. She assured me they would be sent out.
Again, no records were received by my new dentist, so I called again on January 12, 2016 and spoke with Ashley. I gave her my email address and Ashley said they would be sent to me and my new dentist right away. As of January 14th still no records. I’m not sure what game Dr. Shelhouse office staff is playing but their incompetence is one I want no part of.

I finally got so fed up that I stopped in Dr. Shelhouse office in person on January 20, 2016 to pick up my records. Both Mandy and Kathryn said my records had been sent out previously. Now, if that were the case, why did it take more than a half hour to give them to me?

I have been a loyal customer for over 20 years and feel I deserved more respect than I was given. Getting copies of my records should not have turned into such a complicated task.

I began as a patient of Dr. Shelhouse in my mid to late twenties. I was born with many teeth defects and had been in regular need of service as a child and youth. When you are “that” kind of patient the right dentist matters and so does the staff. As the decades have past I am now in my mid to late fifties. I moved 3 hours away to a neighboring state never finding the quality of care provided by Dr. Shelhouse and his staff. I returned to have major restorative work done. I have missed Dr. Shelhouse and his staff. I have missed the quality of care, impeccable skill, and the highest integrity this practice has offered over my 30 years as a patient. It is worth my time to travel 6 hours round trip. The Dayton metropolitan area could not have a more competent, detailed, caring professional dentist than Dr. Shelhouse and his staff. They are a team crusading together carving pathways of expectation and excellence in the world of dentistry.

What will your experience be like? Relaxing and pampering. Let me first compliment his wife who designed his building on Far Hills where the ambience is like a medical spa offering relaxation and comfort to the most anxious of patients. You will not find another practice like this one anywhere.

Dr. Shelhouse takes every opportunity to educate patients as he guides them through specialized procedures and future care. He designs his staff to represent his ideals and cares for them literally from top to bottom. He celebrates his staff, he knows the value of designing a team devoted to optimal care.

My own reality is I have aged and so has he. That said, he has developed Dayton Dental Collaborative with the future in mind long after he’s transitioned to coaching instead of practicing– that in itself is integrity at its finest. I am privileged to have been his patient these last 30 plus years. I plan on remaining to travel if only for the top notch dentists and staff under his leadership. Thank you Dr. Shelhouse for the many years of faithful service and investment into the Dayton area– YOU are the best!

So it’s been a couple years re-visiting a dentist in this area OVER and OVER again, not being satisfied with a cosmetic procedure, costing me thousands of dollars. I was told he was the best in cosmetic, NOT!!!!! So I found Dr. Shelhouse – and all I can say is WOW!!!!! My teeth look absolutely beautiful!!! Dr. Shelhouse did an amazing job on my teeth. He was so friendly and gentle and an Extreme Perfectionist!!!!! Exactly what I was looking for in a Dentist….. He definitely takes pride in his work, and it shows…. All I can say today, is Dr. Shelhouse is the KING of Cosmetic!!!!

So, if your looking to brighten up your smile – Go see Dr. Shelhouse…… : )