Dr. Rodney C Hill D.D.S., P.C. in Casper | Locations, Category, Services Offered, Prices List, Top Ratings, Prices, Reviews & More

I don’t usually write reviews, but people need to know! I go to Dr Bowland, and she does an excellent job! I liked my old dentist very well, but decided to see what else was out there. At first I was worried about all the usual things: will they be good at it, will they be expensive? I’ve been in 5 times now, and can say: 1 These guys are using technology I didn’t even know existed. 2 Dr. Bowland’s pain management is unreal! I have never had this close to painless dentistry before. 3 The entirety of staff is friendly and on top of their jobs. 4 They are fair on their pricing, I haven’t crapped my pants over a bill yet! I highly recommend this office.

We had bills sit “pending insurance” in their system due to secondary insurance for FIVE YEARS! And they had the nerve to bring those forward and expect payment!!!! Not sure if I should call that neglect or incompetence! They are only allowed to go back 1 year with insurance claims so I’m not sure where they get off billing 5 years back with me. I asked to discuss with Dr. Hill and wasn’t allowed by his staff to talk to him even after repeated requests. Jamie the billing manager wasn’t polite or professional. I won’t be back and I’m taking 5 accounts with me.

I called and talked to Dr. Hill’s anwering service after hours. The lady was grumpy and rude. Need to get a nicer woman to answer the phone. She seemed put out to answer the phone and talk to me. I am sure the ladies working during hours are better though. I thought his office should know about this since I couldn’t get a hold of him and he didn’t call back. I would want someone to tell me if it was my office.