Dynamic Dental Smiles-Midtown in New South Memphis | Locations, Category, Services Offered, Prices List, Top Ratings, Prices, Reviews & More

I have to say my fiance is a huge fan of Dr. Richmond and her work. She does superb crowns. And I will say that I know we are navigating through this pandemic but what I don’t understand is, there was a sign on the door clearly stating you are welcome to have 1 support person with you during the appointment. I was told I could not wait in the waiting area while an X-ray was done, so that I could join him in the treatment room. I was told to wait in the car. 5 hours later I go back in to see if the are nearly finished and LORD and behold a waiting room full of people. NO SOCIAL DISTANCING but I could not sit there for 5 minutes alone in an empty waiting area?????
Did I miss something??????????

Dr Richmond was so rude and wouldn’t listen to what I had to say about our previous conversation before she cut me off and swiftly walked out the room. After my extraction I noticed that she cut my gum and didn’t tell me that she did or had to….they charged me for gas that wasn’t effective and I wish I had never gone to this place……. Sooooooo disappointed but never again!!!! And the front desk missed giving me paperwork to sign and Dr Richmond looked at me and was talking to me like it was my fault as if I deliberately didn’t sign….that’s stupid why wouldn’t I sign and trying to get service…,

Please, do not go here unless you love pain and no compassion. I visited here and ended up with more than just a cleaning. After the cleaning an abscess built up and destroyed my gums. I visited another dental office and now I need a root canal because, they failed to see me and give me antibiotics! I tried to talk to the lady at the front desk but no compassion at all. If they would have got me back in after I told them I was in a lot of pain maybe I could have saved my tooth and gums!