Excel Dental Care in Atwater | Locations, Category, Services Offered, Prices List, Top Ratings, Prices, Reviews & More

The dentist recommended a deep cleaning for my wife after we went in for check ups, and as no detail was provided as to its nature, we declined and requested a basic cleaning. They refused (which it turns out is the correct course of action) and it started setting off red flags. We assented to a crown for my wife and went on our merry way. In the interim of the next week waiting for the permanent crown, I did some research on deep cleanings. It turns out they are called periodontal scaling and root planing and are indicated by large gingival pocket depths following a gingival probing evaluation. Such an evaluation was never performed, so the diagnosis was presumptuous. We allowed the dentist to perform the probing next week and defend her diagnosis when the permanent crown was affixed, but we were still leery and felt misled.

We switched dentists due to this and discovered a slew of other issues. It turns out that the crown had open margins and needed to be replaced. Our new dentist recommended we have Excel replace it. We also learned that they coded a prophylaxis for me which was never performed. The new dentist performed basic prophylaxes (regular cleanings) for both of us with no mention of any indications that a deeper cleaning was needed.

Even after the perceived dishonesty of our first encounter, Excel did the right thing and replaced the crown without any hassle. They did need a couple of attempts to get a successful crown even after the first bad one, but they eventually “upgraded” the type of crown at no charge to ensure a good fit. This and the excellent work of the person who handled all of our appointment scheduling and our payment are the only silver linings of the place. Said person might be the office manager, but I’m not sure on that one.

I went into Excel Dental care after not going to the dentist for eight years due to anxiety. At the front desk, Jessica, could immediately tell I was anxious and sat down with me. She told me her story and made me feel welcome. Dr. Harati saw me immediately and told me I needed six cavities and a root canal. She was confident and reassuring that everything was going to be okay. I got a deep cleaning done by Vasili, the best dental hygienist I’d ever had. I will always come back to the office to see him.

Over the next month and a half I got all my cavities filled. They also do implants in house so the traditional two-week waiting period for my replacement tooth was only a few days. I also got a teeth whitening to match my new implant. It only took an hour and I was blown away that Jessica could get my teeth six shades whiter. Truly I couldn’t believe how white they got.

Each time I visited, the staff was kind and considerate of my dental anxieties. While I still have a little more to do on my teeth, I will continue to come to Excel Dental for as long as I live in Los Angeles.

STAY AWAY! The worst experience I’ve ever had at a dental office. The receptionist, Jessica, truly knows how to make a dental visit as miserable as a funeral. She literally told me that if I don’t like it, I could leave in the first two minutes I was there.

The dentist assessed one beginning of a cavity, the dental hygienist said there are two full cavities and optional laser cleaning, Jessica the expert claimed that the laser was not an option but am must, which of course was not covered by my insurance. This is typical of LA dentists, no shock there, but keep your resentment to yourself, and don’t make your bizarre pricing practices so obvious. It’s embarrassing.