EZ Dental, LLC in Maryland City | Locations, Category, Services Offered, Prices List, Top Ratings, Prices, Reviews & More

My father went to see Dr. Shi and he felt that he did not receive fair and adequate care. He was 1 hour early to his dentist appointment after taking off work to make his appointment. The office made him wait 25 mins after his scheduled appointment time (3pm) he kept seeing other clients mainly of Asian decent come in and be treated attentively and in a timely matter past 3pm. After waiting the extra 25mins, he was finally brought back along with an Asian couple he had come in about around 3:25pm. My father saw that the doctor was coming to his suite but was spotted by the couple they chatted for a couple seconds and then he turned around and started to work the couple (the man and the women). Then at 4:15 after being there for more then 2 hours Dr.Shi finally came to see my father. He did not show any signs of proper costumer service. Roughly grabbing his face and opening his mouth roughly. HE THEN DIDNT EVEN FINISH WHAT HE WAS SUPOSSED TO DO IN THE APPOINTMENT (which was two fillings) after spending about 10mins on one filling he asked my dad to go and come back another day. We are upset and confused about this type of treatment by a dentist office. My father is an African Americans Male of Latino decent and we can’t help by think this is why we received this type of treatment. Would not recommend this doctor

Dr. Shi did not take the time to address my son’s pain and dental concerns. He just wanted to keep making multiple appointments so he could make more money. I am highly disappointed in the lack of care we received. We were 20 minutes early for our appointment and he told us he did not have time to do a procedure, even though that is what we were scheduled for. He just wanted to prescribe pain medication and antibiotics, when my son did not have an infection. This is the 4th time in 6 months he has prescribed an antibiotic. He clearly is not concerned about antibiotic resistance.

Dr. Shi has been our family dentist for over 10 years. We are very impressed by his updated knowledge, diverse skills and professionalism in dental care. We trusted Dr. Shi for his dental service and recommended him to anyone without reservation.