Family Dental Health of Uptown Charlotte in Charlotte | Locations, Category, Services Offered, Prices List, Top Ratings, Prices, Reviews & More

UPDATE*** the owners of Oak Ridge dental arts sold this uptown location, which is now called family dental in January 2024. I went for my regular check up in June but I never received any information of this new dental provider. When I arrived at my appointment, I was asked to complete another patient information form and wondered why I needed to do it again. The regular receptionist that was there with Oak Ridge did not mention to me until I read that the paper said family dental and asked, if this was a new company. I’m sure they’re not telling you upfront because they don’t want to lose their job, and I understand.
However, from a business perspective, I would expect to receive an email or text to notify me of the change so that I can make the choice.
I asked a few questions about my former dentist and my hygienist, which are now both gone, I was told decided to leave because of the changes. I have been going to Oak Ridge since I’ve been in Charlotte in 2019. I decided to stay and complete my six month cleaning, and met a new hygienist. She told me that the reason that they may not have notified me was to keep people from leaving, I told her that means they care about the money than me as a patient.
The new hygienist was aggressive and condescending, and talk to me as if I was a kid. The temporary dentist came because she’s pregnant and won’t be back, told me that I needed a crown on my very perfect teeth, which I don’t. They no longer give credit for parking and they’re not honoring my lifetime whitening package I paid for in 2019.

Also be careful if you decide to continue to go to this location because they didn’t tell me until I was checking out that the new dentist family dental is not my network with MetLife dental.

Deceiving a patient is not the way to do business I would have preferred notification in advance of the changes so as an adult I could make the decision to leave or give them a chance.

I will not be returning to dental office. I’m so disappointed also with Oak Ridge, for not providing information to me as a loyal patient of five years.

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Absolutely the best dental experience I’ve Ever had. It was time for my bi-annual checkup and cleaning. I arrived a little stressed from some miscommunication about the appointment time. However, my hygienist Sel immediately comforted me with her kind words and friendly attitude, she addressed my issue and began my cleaning.

I could feel the thoroughness of each one of my teeth, because she’s be paid special attention to certain areas she could see and feel are needed. I felt so comfortable I began to relax my eyes and almost fell asleep.

As my appointment was coming to an end, and I was waiting for my favorite dentist, Sel gave me a warm moist lavender infused towel for my hands and face. I never knew there was a way to be completely calm, but with all of the amenities (see pictures ) that I received at this office I wanted to come back just for the service.

Soon after Sel finished, my favorite dentist ,Dr. Pavana Karanth arrived. Dr. Pavana has the most beautiful spirit. She always has something encouraging and positive to say. She has a great sense of humor and Is very concerned about my life and needs. Dr. Pavana makes sure I properly receives the best care.

I love my Uptown dentist and hygienist and highly recommend this location for any at all dental needs.

If I could give this place a negative rating I would. The new owners of Oak Ridge Dental arts (which they changed the name to family dental health) are the worst thing that could happen to this place. I needed a crown placed and the scheduler did not tell me it was going to take multiple appointments. I showed up and they were forcing an X-ray on me when I didn’t need it. The dentist lectured me about needing to get a crown sooner when she has no idea what my life circumstances are. And then the dentist proceeded to tell me that I would have to come back for the crown and charged me 55$ for absolutely nothing. They should have told me this from the beginning so my time nor theirs would be wasted but instead they took advantage of me financially. This place should be shut down. There is a reason why the preview dentists left. Do not go here.

have yet to get a return call for an appointment. Is Thursday for 5hrs the only time you can call to make an appointment? or is there another way?

Update ……Understandably they were away for the Holiday. They responded to me soon after the Holiday. As Far as the visit they validate the parking deck which is helpful. Very helpful and friendly front desk. The Hygienist was very professional. The Dentist was Great! She took her time with me to answer all my questions and I was honored to have her do my Cleaning as they had a call out that day. everything was Great. I’m Glad I decided to go here. I had been in search for 3 years for a quality Dentist in Charlotte which is very hard for some reason. But now I have.