First Dental in Walsall | Locations, Category, Services Offered, Prices List, Top Ratings, Prices, Reviews & More

I went to this dental practise 8th Jan 2024 with no pain but went to have a check up as I could feel a small hole top my tooth , The dentist man in room 6 check my teeth didn’t say which tooth needed filling just said need filling I can do it there and then bare in mind I’ve not saw this dentist before he didn’t take not x-ray , I had the filling done and after the numbness wore off I had really bad pain I lasted till the Friday and the dentist man done an x-ray and said I need a deeper filling I ask if I can have white filling as I get mouth infections and he said no and done the deep filling , the next day the pain started again really bad pain I phone the dentist up and told them I am in pain still and want to change dentist I change to a lady dentist room 3 she seem nice and more comfort then the man , she done me a bite guard as I was bite down at night and wake up in pain , fast forward to 7feb 2024 im still in pain and tooth hurts to touch I went back to woman dentist and she told me the filling the man done has damage my nerve endings and need the tooth out , i have recently found a new dentist would avoid first dental bloxwich at all cost expes room 6 , the nurses there in room 6 is very snotty too , the young girl on the reception though is pleasant . avoid

The receptionist (name unknown) contacted me this morning to advise that my morning appointment had to be cancelled for the second time due to illness, which I accepted but attempted to discuss further to ascertain a time for rescheduelle. Her mannerisms from the offset were negative, her tone of voice was aggressive. It appeared she could not hear me clearly, although I could listen to her.

She proceeded to hiss, sigh and put the phone down. I attempted to call back, however the practice is not open yet to accept calls, so she essentially called me out of hours. Very poor customer service skills and lacking professionalism. I will be making a formal complaint. And I hope that all telephone calls are recorded for reference.

If I could give 10 stars I would I want to thank you for taking me on as one of your patients and if your looking for a good dentist then look no further these are absolutely amazing staff and Mrs Tulsa Malapati is the best dentist I have ever in my life had she is so reassuring and explains everything that’s going to happen and having a tooth out isn’t always nice but I can honestly say she is the best thankyou mrs s parkes