Holman Family Dentistry in Bentonville | Locations, Category, Services Offered, Prices List, Top Ratings, Prices, Reviews & More

Dentist was great, but the billing lady is rude and my family will not be back. I asked why we received another bill in the mail after I had asked for the cost up front and paid after the service was done and it was because insurance didn’t pay all of it. I was upset because instead of her apologizing that they could have explained the billing better, she said it wasn’t their fault and I was mad at the wrong people and was arguing with me over the phone for several minutes. It was for a filling, so they should known the costs of something basic, but even if they didn’t, they could have been nice and explained better instead of arguing with me that they did no wrong and explained it perfectly. Terrible customer service. Billing is hard, I get that, but don’t argue with your patients and make them feel like its their fault. Horrible experience being argued with when you wanted clarification and explanation.

* Edit- I know what happened with the billing now. My issue is with how I was treated and how I have heard other first hand accounts of how rude the billing lady is. It’s not just me that she was rude to. Instead of it being calming explained, she argued for 10 minutes. My family and extended family that went there will not be back. Its about how we were treated at the end of the day, not the dollar amount in question.

You know you’ve found a great dentist when your five year old wants to go back the next day after just having a filling done! One of our favorite places because of how simple and easy our experiences are every time we have been there. Both dentists are amazing in the work they do, as well as the staff as an entire whole being the best you’ll find. They explain everything to you upfront and always answer whatever questions you have to ease your mind. No more scary dental appointments in the future, forever sold on us coming back!

I’ve been nothing but pleased with Holman Family Dentistry! When I called for the first time, in great pain, I was reassured very quickly that an appointment was available for me and payment options were in place. Since my first visit I’ve felt comfortable wth all of the staff and have never been in pain while being worked on. Dr. Holman is kind and gentle, as are all of the staff. The focus at Holman seems to be for EVERYONE to get dental care and I love it. I highly recommend this dental clinic!