Ivy Dental Group in Foothill Farms | Locations, Category, Services Offered, Prices List, Top Ratings, Prices, Reviews & More

Horrible experience here, came in for x-rays to get a referral for my extremely painful wisdom teeth and was told to wait for a referral to an orthopedic surgeon in the mail. The receptionist seemed confused when I came in to the appointment and was unexpectedly rude for some reason. The staff was kind but rushed me in and out quickly even though I was the only patient, not even asking me any questions or seeming interested in providing care. Other than that, the visit itself wasn’t notable. Then I waited about a week and received no referral, called, and was told to wait longer for it to come in the mail. 6 months later, still no referral. I call again today and was greeted by a rude receptionist over the phone, (I’m not sure if it’s the same one), telling me I should’ve received a referral after my appointment, and that I need to call back next week to confirm with the “lady that does that stuff”, (direct quote from the woman on the phone). Why does the receptionist not know what she’s doing? Why didn’t I receive a referral after my appointment, and why wasn’t I told when I called if that’s what’s customary? I called on a Wednesday and was told I had to wait to call back on Monday, 5 days later. Completely ridiculous and unprofessional, I will not be coming back here.

I have always had a good experience here. I switched to this office a few months ago and was able to get an appointment for the next week. I couldn’t believe it because my previous office as a new patient they only had an opening that was 2+ months away! So it was such a relief to be able to be seen here quickly. Also here they actually are on time with your appointment there’s no waiting hours after your appointment time to actually be seen. They staff are all very nice and make sure your comfortable. And Dr.Ahmed has always explained everything and made sure I was aware of why she was doing the procedures she was. Always a awesome experience.

Everyone at this office is very nice and makes me feel very comfortable. I am terrified to go to the dentist. And sometimes it takes awhile for me to calm down and let the doctor do her job. But the doctor numbed me once and wiped a few minutes to start pulling our my tooth. I could still fill it so she numbed me again and didn’t wait she just went for it. And I really need the doctor to go ahead and do it other wise I will just dilly dally and not get anything done. I could fell it it was or of pain but it got done.