James R.Martell,D.D.S General Dentistry in Bourbonnais | Locations, Category, Services Offered, Prices List, Top Ratings, Prices, Reviews & More

Just got a phone call after a 5 year lapse of dental care? Why? Money. Lack of insurance. One minute told I’m getting a periodontal consult and “doctor” not owner of the practice coming to take a look. Next minute, we’re doing the scaling here and holding off consult. $1000 to clean my teeth – yes. It’s that bad! Canceled appts to free them for someone else. It was a courtesy I should not have given. When I expressed my frustration was told if I wanted to continue conversation needed to be “polite.” We are all trading services… want my fake teeth, in perfect working order. That’s all. Since you’re all concerned about your money, I’m concerned about mine too – and I have none! Will not be back! Sure I’ll die before all my teeth fall out!
They told me I could pick up fake teeth without being fixed. Sure they’d rather be rid of me! Do know, however, consumers are your bread and butter!

I had the best dental experience ever with Dr.A and his assistant Katie after having the worst experience with other Dentist offices in the area this office from the front desk workers to the back they made me feel so comfortable I was very nervous and embarrassed about the work I needed done but their motivation was soooo loving very nice staff! Dr. A did extractions and I didn’t feel any pain at all I will most definitely be back and recommending anyone that needs dental work to go to this office for all dental needs they are the absolute best!