Kentwood Dental Care in Kentwood | Locations, Category, Services Offered, Prices List, Top Ratings, Prices, Reviews & More

Update: They charged me for $260 for X-rays that I should not have had or they coded it wrong because my X-rays were always covered. They also gave my 12yo a treatment that I did not approve of because I knew the day we walked into that dentist office it was going to be our last.

Stay away from this place!!!!!

This dentist office is not owned by a dentist. It is owned by a corporation.

I have been going here for 10 years and I have had enough. I have always been supportive of this office even though I have seen what seems like 15 dentist go through this place in the last 10 years.
My last appointment was for 3pm and I took a half day off work to go since they are not open past 5pm.
We got there plenty early at 230. I did not even get X-rays until 4pm. Then the new dentist came in and said everything looked good.
The office never even cleaned my teeth before looking at them. Literally was not even in a chair to get any cleaning.
I am now trying to find out if they charged my insurance for a cleaning that never happened.

And the front desk assistant attitude has been awful. If you hate your job that much do something else. Our whole family used to come here. I was the last hold out.

This dentist office is not owned by a dentist. It is owned by a corporation.

This practice has gone down hill bad! I used to love to go there but never again! Office staff is pathetic and so unprofessional. They say you owe money for things but you do not. Charged me for a crown they never even put on my daughter then have the complete audacity to call me a year and a half later stating they have her permanent crown and want to schedule putting it on!!??? Then I call and say she obviously is not your patient anymore and can I pick up the crown I paid for, they stated if I pay the co-pay of $170 which included the procedure that she didn’t actually get! So they billed my insurance for a procedure my daughter didn’t get but want a co-pay PLEASE! Steer clear of here go to Robinson Dental! I could go on and on about them canceling appointments and just messing up my family’s appointments, all 5 of us have had this happen, but I will spare you that headache! Again go anywhere but here!

First visit here and a terrible one. My daughter and I came here for a 6 month cleaning and ended up being in the office 4 hours! First off, I told them it was 6 month cleaning and only do what insurance covers. They wanted to do x-rays which i had done the prior cleaning and knew they wouldn’t cover it so that was the first red flag. My old office (which is closing) had sent our files over with all film and bite wing images. They lost one of my daughters retainers only to find it hours later in the drain catch pan. Terrible experience, only to get an invoice for charges that weren’t done. The corporate billing & patient services were not helpful and the office wouldn’t return calls. I am not contacting the dental association and filed a claim with my insurance for predatory billing practices. First and last visit to this office. Shame on you!