Kids & Adult Dental Center in Indianapolis | Locations, Category, Services Offered, Prices List, Top Ratings, Prices, Reviews & More

My twins have went to this dentist for three years. I decided to give them a try. The receptionist had an attitude immediately when I was checking in. Over talking me which I tried to slow her down with a greeting. She told the other receptionist (male) to take care of me which was fine. I received my X-rays and was examined by the dentist. The male receptionist came to me with the code of cleaning and pricing which my insurance didn’t cover. I asked to just received the basic cleaning for now. The receptionist (female) stated I couldn’t receive a basic cleaning bc I was in need of a deeper cleaning. I was told to call my insurance.
The next day I called my insurance to figure out the situation. My insurance told me the wrong code was used, and if the code was changed that the insurance would cover it. While on the phone in front of the same receptionist I relayed this information. She instantly got an attitude bc she was caught in a lie. She told me I could sign off on basic cleaning which was not told to me the day before. I respond with the correct code for her to use for approval, and she continued to yell at me. Called the head administrator to have me basically put on a no service list. I was completely confused. Then she calls the police bc I continued to question her about her lies and unprofessional behavior. I awaited for the cops.
Once I was home I received a phone call from the dentist I had seen the previous day. Apologetic about what had just happened and she wanted to hear from me knowing if it was anything she could do. She told me she was wondering where I had went after my X-rays. I told her that I was told I couldn’t get any service bc my insurance didn’t cover the DR code. We continued to talk basically ending with she felt bad and that is not the way she likes for her patients to be handled.

I just recently started going to this dentist about two months ago for my daughter. They accepted my insurance, so I decided to book an appointment. I knew I had cavities that needed filled and I had to get a crown over a root canal done by another dentist. I haven’t got the crown yet so I can’t speak on that but out of the 3 times I’ve been there I’ve had 3 different dental assistants and my daughter had a different one as well (younger blonde girl who was fantastic).
The dentist assistant I had today was Kristen. She was the BEST that I’ve ever had. I don’t have anymore cavities to fill but if I did, I’d choose her every single time she was so kind and patient. She walked me through what she was doing.
The lady at the front is always a pleasure as well. She has helped me with me with billing for my crown and was very transparent. I don’t usually like the dentist but this place is great. Thank you all.

I took my two daughters to kids and adults Dental yesterday and I had an exceptional experience from start to finish. With the Dr. She took the time to explain every step of the procedure, ensuring I was comfortable and informed throughout my visit. Her gentle approach and attention to detail made the entire experience stress-free.
The front desk staff were equally impressive. They were welcoming, efficient, and made the check-in process smooth and quick.
All the assistants did an amazing job!
Overall, I couldn’t be more pleased with the level of service I received at kids and adults dental center ..If you’re looking for a dental office where the staff truly cares about your well-being, I highly recommend them

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