Lumino Palmerston North | Lumino The Dentists in Palmerston North | Locations, Category, Services Offered, Prices List, Top Ratings, Prices, Reviews & More

Do not recommend unfortunately. I booked in December concerned about my gums and the earliest they could give me an appointment was February- I wanted a clean but the first appointment needed to be a new customer one. I arrived for this appointment and was told that it was never written down and sent home even though I had left work early to make the appointment. When I arrived home they rang me and asked if I was Daniel and why I was late for my appointment and I said I am Danielle and was just there are you sent me home, so frustrating! When I finally had that appointment the dentist was very rude and blunt. I then paid for that and booked my cleaning appointment which was cancelled a few days before. I have now just received contact that my appointment is cancelled again, it is April now. I understand that Covid affects things but not once has anyone tried to bump me up a list.

Lied. Dentist stated I needed all these fillings.I couldn’t get in before Christmas so I booked in with another Lumino out of town to retain my plan. I had felt no xray was done of the tooth in pain. It was confirmed with me by the out of town dentist that that tooth was missed in the scan, AND that I didn’t need any fillings at all and that was just my sinuses causing pain as she could see that on the scan. All these years later.. No issues.go here if you want to be ripped off and have worse teeth than when you left.

I was going to be a new customer, I booked 2 appointments a month ago. The first was rescheduled before my dentist returned from her holiday and now the day before my 2nd appointment they try and reschedule that. I said no and she still tried to rebook me and didn’t care. I made plans and booked time off work for this. Thanks for wasting my time. I do not recommend this dentist.