Maria D. Herrera Dentistry PC in East Elmhurst | Locations, Category, Services Offered, Prices List, Top Ratings, Prices, Reviews & More

This office is absolutely terrible. They have canceled my appointment multiple times, including twice the day of AFTER I called and/or arrived at the office. Finally, when I came in for my last appointment, I was told that they do not take my insurance. I had previously clarified that my insurance had changed over the phone, and they let me know it was fine. However, once I came into the office, I was told otherwise. The receptionists argued with me about how the patient has to clarify which insurance plan specifically it was changed to and how it can’t be foreseen until the day patient comes in and what not. They are very disorganized. They also do not put their patients first. I should’ve been notified of this prior to spending so much time going back and forth for an appointment that didn’t even happen.

Nice practice – Dr Reyes, staff and office are good but scheduling / keeping appointment times need improvement. I was there for over 3 hours for an extraction – I waited 1 hour for them to take an x-ray then almost 2 hours to see the surgeon. The procedure took about 15 minutes. I was very clear when making the 12:30 appointment that I needed to leave by 2:30 to pick up my child from school, they assured me that it wouldn’t be an issue, then it went an hour over that. It seemed that everyone in the waiting room was there for a similar amount of time. Waiting room was crowded since everyone was there for several hours. Please value your patients’ time.

the lowest service you can get.. this people know how to empty your pocket.. they not about health or the well.been of a person this place is just like any other bussiness that is in for the money and not the well been of the pacient. i am.bever coming back look for a doctor that cares about you not your money..