Matt Rafie DDSPS in Bellevue | Locations, Category, Services Offered, Prices List, Top Ratings, Prices, Reviews & More

I’m so grateful to Dr. Rafie and his staff. It was out of desperation I went outside my dental insurance cooperative to find help. I was beaten down. I’m a cancer survivor. Not an easy thing to admit for me. My previous dentists shuffled me around, leaving me with an incomplete root canal, cracks, a broken tooth in need of an implant. It feels like Dr. Rafie rescued me. His staff, Ashley, worked with me on a payment plan until new insurance kicked in. Dr. Rafie understood my fears. He didn’t treat me like a leper because of my medical history. And best of all he fixed my teeth. His workman ship is beautiful and completed with care. The implant looks beautiful and natural. He consulted with me on every step. He’s extremely gentle. His assistances are amazing! I highly recommend A to Z Dental. I’ve already referred my siblings to him.

I like this office for a few reasons. First, it is a smaller practice, which means there is less waiting. Also, Dr. Rafie seems to be more hands on with the office management. A common problem with patient experience at other dental offices is the total disconnect that often occurs between the dentist, the office manager, and the patient when it comes to the billing and accounting. At Dr. Rafie’s office, you will feel more connected to the overall experience. Lastly, Dr. Rafie listened to what I wanted for my Invisalign treatment and didn’t try to push more expensive or unnecessary treatment options on me.

Dr. Rafie is a competent, efficient, and knowledgable dentist. Most of the staff is kind and considerate. However, it should be a priority to ensure the patient is fully aware of any costs for spontaneous procedures. Nobody should go to a routine cleaning and with no warning leave with a $350 bill, after insurance. This is not only an indication of the unfortunate trend in insurance coverage, but also of unsympathetic staff. I find it unacceptable to simply shrug at a $200 cost for a 10 minute filling. Make sure you get a price quote for every single procedure done in this office!