mydentist, Risbygate Street, Bury St Edmunds in Bury St Edmunds | Locations, Category, Services Offered, Prices List, Top Ratings, Prices, Reviews & More

Located in Bury St Edmunds, UK specializes in Dentist and has earned a 3.9 rating.

About mydentist, Risbygate Street, Bury St Edmunds

mydentist, Risbygate Street, Bury St Edmunds (Dentist) is located at 53 Risbygate St, Bury Saint Edmunds IP33 3AZ, United Kingdom.

Other Category:

Dentist, Cosmetic dentist, Dental clinic, Dental hygienist, Dental implants provider, Emergency dental service, Teeth whitening service

Services:

Dental Crown, Dental Filling, Dental Braces, Dental Clean and Polish, Root canal treatment, Dental Implant, Dental Consultation

Average Prices (minimum – maximum):

Dental prices:
Tooth extraction: 70 (GBP)   260 (GBP)
Root canal treatment: 400 (GBP)   1000 (GBP)
Dental Filling: 80 (GBP)   390 (GBP)
Dental Clean and Polish: 50 (GBP)   130 (GBP)
Dental Implant: 2100 (GBP)   3300 (GBP)
Dental Braces: 2100 (GBP)   5500 (GBP)



Address & Location

mydentist, Risbygate Street, Bury St Edmunds is located at 53 Risbygate St, Bury Saint Edmunds IP33 3AZ, United Kingdom.

Rating:
3.9 out of 5.0 stars

Reviews:
I, like so many others, had been an NHS patient with this service for several years and had found them to be adequate for the most part, but the service I received recently has forced me to change my dental care provider.

Having managed to break part of one of my teeth, I called the reception team to see if I could get seen as an emergency, and was informed I would need to call back at 8 am. Which, fair play, that’s how this works. What they *neglected* to inform me was that there was only *one* emergency appointment across the entire surgery the following day…

When I called up, I was informed the appointment was taken someone who called before me (I rang *bang on* 8 o’clock, too) and that I would simply have to try my luck the following day. No offer of alternatives or regular appointments with other dentists at the surgery, no nothing.

Having been at this dental surgery for so long I was absolutely appalled by the lack of empathy and the fact that somehow, someone thought that having only the one emergency appointment available for NHS patients was acceptable!

I can understand they’re having staffing issues (though, frankly, I think I can understand *why* they are), but this is ridiculous.

If you are an NHS patient, this surgery is okay at best if you’re desperate, but you’re probably better off elsewhere. Frankly.

The only thing this surgery has going for them is their hygienist, Kerry Shoesmith-Dean, whom I have been a regular with for as long as I’ve been there, and whom I will miss. But this treatment is unacceptable.

All this after having moved my regular check up appointment from early this year back to *September* (over 12 months after my previous appointment) with no offers of alternatives, either!

I have filed a formal complaint with MyDentist but don’t expect to see anything back from it and honestly don’t much care at this point if I do.

Saw Dr Sahar and her assistant Ichula. They were ready when I arrived so I didn’t have to wait to be seen. They had also already reviewed all my past records and X-rays before the appointment. They both introduced themselves and asked what the appointment was for and if I had any other concerns. I had previously gone back to the orthodontist before to remove glue from braces but, they never properly did this and I’ve had it for some years. I mentioned this and Dr Sahar kindly removed this all for me in addition to the reason I booked the appointment. Thank you ever so much Dr Sahar and Ichula. I might add I mentioned to someone how good of an experience I had afterwards and they knew the exact dentist I was talking about as they had the same experience in the past with Dr Sahar.
Visited today for an emergency appointment that they fitted in last minute for me. The dentist I saw today (Sahar) was very helpful and went out of her way to ensure I was treated today. She shuffled her meeting to later in the day to ensure I was treated today. I had to have a tooth extraction and she talked me through the whole procedure and consistently ensured I wasn’t in pain. I was really pleased with the great service I received today, and the reception staff were very friendly too. Highly recommended!

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