Paul Coggins DDS MPH PA in West Raleigh | Locations, Category, Services Offered, Prices List, Top Ratings, Prices, Reviews & More

Unfortunately I’m unable to speak on the level of dentistry because the level of service was so poor. I had a medical emergency and was unable to make my new patient appointment that I waited for over 6 months for. When I called in that morning to cancel I also checked to confirm my daughter’s initial appointment for the following week. Minutes later I was called back by a woman named Andy who told me that she was canceling my daughter’s appointment because I had to cancel my own appointment and they would not see either of us as new patients. She then sarcastically threw me a “good luck” as she hung the phone up on me. Thankfully within that 6+ month wait I had already established care elsewhere for the both of us at two separate places – but because we both would be able to be seen at the same place I kept those appointments on the books at this place. I’m so glad I didn’t wait out the 6+ months for oral care or both me and my toddler would be in an awful position right now, for a single incident that only involved my own appointment and not my daughter’s at all. Speaking from a fellow small business owner’s perspective this is the OPPOSITE of customer service, and regardless of the level of care, if customer service doesn’t come first the rest almost doesn’t matter.

The best!!! (NOTE: one person left a 1-star review because s/he mistook Dr. Coggins for Coglins bar in Wilmington. This has been reported, but Google has not removed it! So pay no nevermind to the guy with spelling issues.)

,Dr Coggins was my dentist for years after Dr. Short retired. He’s been fantastic, and same for his hygienists and desk staff. I actually look forward to my biannual checkups because it’s always a pleasant–even fun!– experience, even when treatment is needed. It’s so easy to get to the office off Wade Ave–and I can reward myself for another good checkup by spending $$ across the street at Whole Foods afterwards. 🙂

Recommended to me by my former dentist in Massachusetts, Dr. Coggins and his staff have been absolutely phenomenal (we have our teeth cleaned quarterly). Our entire family sees him as he is equally great with children. They actually LIKE going to the dentist!

All of his staff are extremely pleasant and professional. And we love the fact that Andi, his receptionist, calls us a few days in advance to confirm our appointments so we don’t forget!