Primecare Dental Highland Park in Auckland | Locations, Category, Services Offered, Prices List, Top Ratings, Prices, Reviews & More

I would not recommend coming here especially if you are a beneficiary using a payment card.

I came here because it was close to my house and the reviews were mostly positive. However, the treatment I recieved was not good. I had come in because I had mild tooth pain on my back molar. I knew from having seen another dentist in Wellington 2 years prior that I had needed more work done on my teeth. Unfortunately, after moving to Auckland I wasn’t in a position to get that treatment done and because I left it too long my tooth became achy. So when I went in, I was expecting them to tell me everything that needed to be done.

But because I came in with a winz quote, I felt that they treated me different. I was told I just needed an old filling replaced and despite me feeling something was off, I went in anyway and paid them with my payment card.
The two dentists I saw were acting a bit shady and I didn’t feel they were giving me the treatment I actually needed.
And when I had paid at the desk, the receptionist was rude and chuckled and smirked at me for using a payment card.

Several months later to now, I went to see another dentist and I have a large cavity in that same tooth they did work on because they put a filling over a lot of decay. I now need a root canal, as well as thousands of dollars of other treatment on my other teeth which they obviously knew. Instead they only gave me the care they felt I deserved as a beneficiary and I’m appalled to say the least.

I would not come here unless you’re also Asian or wealthy like the dentists who practice here. They are prejudiced toward beneficiaries and the receptionist is not kind either.

All my life, a trip to the dentist was always met with resistance. However, after visiting Dr Chase, I can say the previous sentiment is long gone. In fact, for once, I’m looking forward to my next check-up! Dr Chase was warm and welcoming, making you feel at ease. Some people have a natural, beautiful presence, and in the line of work where vulnerability is high, the dental cost isn’t cheap… I felt at ease with the care Dr Chase provided. He was caring, had a sense of humour, and provided guidance that explored various options for improving my health but broke it down in a way that gave me the autonomy to make an informed decision – a real patient-centred approach. Without a doubt, my new dentist and I will recommend and encourage all my family and friends to stop in, too. I sure hope you manage to keep Dr Chase! Awesome people are hard to come by, let alone awesome dentists. Thanks again

We went to Primecare Dental Highland Park today for the first time for a consultation – already nervous due to not so nice experiences at other dental clinics.
We were welcomed by Roiel who was very friendly. She explained the process and procedure and made sure we felt comfortable.

The dentist we saw was Chase, who was assisted by Heavenly. Both were very friendly and made us feel very comfortable. Chase was transparent throughout the entire appointment and made sure we understood everything. We now have a plan and both know what to expect when we visit again for treatment.

We highly recommend Primecare Dental Highland Park, the staff a friendly, the environment is clean and welcoming, and the service and care is the best I’ve experienced at any dental clinic.