Regatta Dental Centre in St. John’S | Locations, Category, Services Offered, Prices List, Top Ratings, Prices, Reviews & More

Edit 2: Just got off the phone with Dr. Power who was very pleasant and explained the confusion. He offered to personally perform my surgery to move my appointment ahead. As I stated before, the dentists at this office are pros. I would recommend these guys 100%. I will leave my prior review for now for the sake of posterity but must note that it takes a business with an awful lot of backbone to clear up a misunderstanding like this one that had fallen through the cracks. Thanks Dr. Power.

Absolutely brutal behaviour from the front desk staff at this place. I had a three hour appointment booked 6 weeks in advance, when I missed the confirmation phone call (the day before) I was told it was policy to cancel. They called my next of kin and told them if I didn’t reach them by 2 I would lose the appointment. I reached them by 2:40 and they informed me it was given to somebody else and that I had to wait another 6 weeks. Are these guys serious? What world do they live in where a system like this could be in place? They not only didn’t inform me that I had to confirm, but also are checking in with less than 24 hours notice. The dentists are great and professional.

Edit: Called back to confirm my appointment for SIX weeks in the future and asked who was in charge of the way their notification system works. The lady on the phone informed me that “Yvonne the office manager” was standing next to her through our whole conversation “shaking her head.” I assume the intention of telling me this was to shame me for trying to inform them that their system is absurrrrd for 2021. The reception staff need to respect the clientele way more.

I had a partial root canal in the states upon returning home they were going to finish it. Upon arriving I developed an infection. Dr Power got me in at 8:00 he was wonderful. He ordered an antibiotic and I was good to go. We are going home today and the toothache came back again I called and got a Dr Hiltz. She was equally wonderful and understanding. I cannot thank this practice enough. You truly are all that is good about my second home. Thanking you from the bottom of my heart.
It is a year later and I remember this horrible pain like it was yesterday. This office allowed me to call Dr Power at 4:30 at his home. I just saw this review again and can tell you that I still remember the kindness you showed me and I am still grateful for that extrordinary care.

Dr. Rideout provided me with the best experience I’ve ever had with a dentist in my whole life. She was so informative, taking the time to explain everything to me, and making sure I got the right care I needed. I’ve been to 3 doctors in the past who were so rushy and did not take much time with me. Thanks to Dr. Rideout, I now have a clear path to getting my dental issues dealt with finally! I didn’t know going to the dentist could be such a positive experience.

Not to even mention that I called the day before and got in the next morning. Absolutely perfect.