Rick K. Harrison, DMD, PA in Jacksonville Beach | Locations, Category, Services Offered, Prices List, Top Ratings, Prices, Reviews & More

My extremely high quality level of service began with Erin ( works the front desk). She called to remind me on Mar. 19th to remind me of my April appointment and to let me know that if I was available they could get me in earlier.
I asked about if any openings the day she called and she squeezed me in for what would be my very first visit there. She was extremely pleasant and helpful with the initial new patient intake paperwork. As soon as I completed it, Kris, the dental hygienist was there at the door to take me back.
Kris was also pure “gold” with her demeanor, explanation of the process, the chronology thereof, and genuinely very pleasantly thorough.
She was patient with my questions and most definitely a warm kind hearted person with her responses. Since this was my first appointment with the dentist in quite sometime, she explained her findings, while clinically examining my teeth and gums, as well as explaining what techniques and stages it would take her to reach the point where Dr. Harrison would be able to consult with me about the actual dental work that would be necessary. She also explained very thoroughly and demonstrating the type of home care would that would be necessary of me and answered all my questions fully to my understanding and satisfaction. She is definitely gem and huge asset to the practice, consistent with my experience with Erin.
Dr. Harrison himself took the time to come in the room, even though I was only there at that point for a cleaning prior to a subsequent appointment with him. He was also very personable, and demonstrated much patience with me volunteering my symptomology, I gave him about what I believed were cavities based on their sensitivity for a long period of time to cold water and general pain. even though that wasn’t the purpose of the appointment. In fact, he went ahead and pointed out the X-ray findings which Kris had taken, which he believed were probably likely problematic in terms of the etiology of the pain and sensitivity I described to him.
I explained to both him and Kris that I would be out of the country, departing in a month and not returning for a month so if it all possible, they could achieve in that very short timeframe as much as possible. Most especially, his initial belief that will likely require a root canal and cavity filling. They immediately sought to accommodate my time schedule by checking their calendar in the examination room and with Kris, I coordinated another visit for a couple days later. They definitely are going to try to fast track what I need done at a minimum before my trip.
I would highly recommend their practice to anyone based on this initial experience, which typically I have never experienced such level of genuine concern , patience with my questions, and very well reasoned and thorough thoughtful responses to my satisfaction. Additionally, the proof is in the pudding, as far as them taking the time while I was still undergoing the cleaning procedure to book some dates within the same week to get me where I need to be prior to being out of the country overseas on business for a month.
Theo Johns, Esq.

Stay away unless you want to be overcharged for services. Like others, I did research to find a decent dentist for my college aged son who is out of state. Sadly, I settled on Dr. Harrison. This dentist pulled a “bait and switch” on my son and now I will be reporting him to BCBS fraud department, BBB, ADA and Florida Board of Dentistry. In February, I made an appointment with my son for an annual cleaning which he has been doing every 6 months since he was 3 years old. My insurance was verified through Blue Cross Blue Shield prior to the appointment. During the appointment, I received a phone call from my son who stated the dentist saw him for 30 seconds and said he was going to receive an upcharge well over and above the insurance because the cleaning would be extensive. I asked to speak to the dentist but he “was too busy.” I told my son to leave the office because it was clearly a bait-and-switch and who knows how many imaginary “cavities” he may have (which he had none.) Unfortunately, an x-ray was taken prior to him seeing the dentist. My son subsequently went to another dentist who performed the cleaning with no upcharge. This dentist stated his teeth were typical for a six month visit. Now Dr. Harrison is charging me $100 for an X-ray and still refuses to contact me to discuss the incident. I believe Dr. Harrison saw a young college student and tried to take advantage of him. He should be ashamed of himself.

I chose Dr. Rick Harrison & his team by a lot of research & immense reviews. I am so happy I did. They have made me feel very welcomed and understood from my very first call, & visit. I will continue treatment with them from now on. Finally a dental office I feel comfortable & confident with. Thank you all so much for having me and your will to work with & accommodate my necessary treatment plan. Your concern, care & consistency working on my treatment to help recover my smile is a real blessing