Smile Line Dental in Caroline Springs | Locations, Category, Services Offered, Prices List, Top Ratings, Prices, Reviews & More

My children previously attended this practice regularly but not anymore. We booked our kids’ checkups 6 months in advance and got told only 2 days before the scheduled date they can’t honour our two appointments. Then instead of trying to accommodate us for an issue of their own making they insisted on booking us in on dates we already had other appointments.

Just a lack of common sense, courtesy and professionalism. It wasn’t the first time we’ve been asked to reschedule due to their mistakes.

They charge customers a cancellation fee for not attending their appointment, but it’s ok if they decide to cancel a client’s appointment.

And good luck getting them to answer their phones and getting a call back.

Read some of Smile Line Dental’s replies to negative Google Reviews. Some very snide and defensive comments to cover up for excuses and shortcomings.

Update after they replied to my Google Review: they claimed they left me messages earlier but couldn’t reach me. Absolute lies. We got a text message a week prior asking us to confirm our appointment and we responded immediately. I find their feedback to my review astounding – they are openly saying they can prioritise some customers over others without explanation.

The best dental clinic in the west!
Both Dr Nate and Dr Darshan are professional, highly experienced, gentle and caring dentists.
Their dental assistant Zen has also shown great care and attention, helping every experience run smoothly.
My children have always had a fear of dentists, but Dr Nate has completely changed that! He has an amazing ability to keep them calm and cooperative during every visit. Always showing such pride and perfection in the quality of his work.
I had my first ever root canal treatment with Dr Darshan. She helped me feel calm from the very beginning. Explaining in detail what the treatments will involve, with so much reassurance and comfort. Her high expertise definitely shows in the quality of her work!
We will definitely continue visiting Smile Line Dental.

My husband and our children have been patients for a few years now. We’ve all received excellent treatment and friendly care, and I find it easy to make appointments even at short notice. Clean practice. I find watching shows on tv screen above the chair whilst having my dental treatments a good distraction. Fees are comparable with others in the area if not better. Lots of parking available. Highly recommended.