Southlake Family and Cosmetic Dentistry in Huntersville | Locations, Category, Services Offered, Prices List, Top Ratings, Prices, Reviews & More

To the woman that referred me that works there, thank you i didnt catch your name.

Was 2 years overdue for cleaning. Samantha cleaned and polished my teeth thoroughly. She made sure there was no plaque, buildup or calculus on my teeth and made sure that all of my teeth were squeaky clean.

Dr. Tampoya was very personable and very knowledgeable. I love dentists like this. It makes going to the dentist worth while. He talked with me about options to help my condition and reassured me that my teeth were in perfect, pristine condition.

Helen checked me out made sure that all of my future appointments were correct and made sure i had everything i needed for my next visit.

Bergen always makes being at the dentist a breeze. She is always positive and makes sure that people there have a positive experience. She lights up the office with happiness.

Thank you all so much! Wish i could give this place 6 stars

I have been going to Dr Tampoya for years and always loved this office but they have fallen apart over the last year. During my last appointment they had a temp dentist while Tampoya was on vacation. But the dentist left before my cleaning finished and I never got to see the actual dentist. Then my last appointment was cancelled the day before in a text message (even after they called to confirm a few days prior). I had to call them to reschedule for today. I moved my work schedule around to be home for it only to get a text message the morning of the appointment saying they moved it to earlier in the day at a time I cannot make. Again, no phone call. I call the office and get the voicemail. They are woefully understaffed and never answer the phone. I now have to find a new dentist. Don’t bother calling this office. Get a dentist who is organized and has proper staffing.

My wife had dental work done at Southlake Family back in the 1st quarter of 2023. We paid all their billings at the time along with payments by our two insurance companies. Now over one year later, we get an email notice saying we owe $300. So of course I contact the office and eventually get a call back from a payables person who promised she would send me an itemized statement. The statement never came. For the past two months I have been placing calls to the office and sending emails. No response at all. Today I get a call from a collection agency saying my account has been placed for collection. They are suppose to get me an itemized statement.

And by the way, the crown they installed for my wife has already come off.

Run, do not walk away from this company.