Spring Ridge Family Dental Care in Ballenger Creek | Locations, Category, Services Offered, Prices List, Top Ratings, Prices, Reviews & More

I would stay away from this dentist. From my experience on 1/26/22 , they are trying to get customers to pay for dental service that is not needed and that the customer insurance will not cover. This was my first and last visit.
I visited for for a basic 6 month cleaning, upon arrival presentation was good, customer service was good, friendly. She has all her credentials posted on the wall in the lobby. I thought another good.
The Dentist and assistant were nice and friendly and will even listen to you but the dentist is a fast slick talker. After taking x-rays she mentioned she would be doing a test ok kindness make you trust. The test was poking my gum and shouting out random numbers sounded professional at first but midway through sound bit unrealistic to me, then that feeling raised you know that feeling we get when the trust is breaking down.
After telling me how good and strong my teeth are after a painful gum test of taking an instrument and poking in between each of my teeth to make them bleed, a test I told her in all my years of seeing a dentist I had never had, she then took pictures after she finished poking so I could see the blood on my gums, didn’t have me rinse after poking so I could see the blood, well of course if you touch the gums with pressure they will bleed especially for a set of teeth that are over 45 years old, nothing I wrote on my paper work indicated a history of poor mouth care.
She went on and on about how I needed a deep cleaning that required local anesthesia yet telling me how healthy and strong my teeth are and that I have a good set of teeth that people pay for yet convincing me of getting this deep cleaning.
She went on showing me x-rays of saying bone underneath my teeth. missing ,while talking even faster, this cleaning would cost $340 two visit of $170.00 ( not covered by insurance ) at first said $110 but showing me two prices on the paper of $35.00 and $55.00 by my calculations that totals $90.00, not to mention discussing what other patients have done to convivence me of the decision, along with these horrible pictures of other people teeth posted up so when you turn your head to the right you see them and your teeth pictures are in front of you, very convincing process they have to persuade customers that they have severe dental problems that should have been my second warning, but the kindness really distracts you. After her exam she never gave me the basic cleaning I initially came in for I came in for, she said that would be doing a dis-serve to me.
I proceeded to check out in pain in my entire mouth with no cleaning. to get an appointment for this deep cleaning, in which I would need to have local anesthesia for my good strong teeth. The receptionist said okay the procedure would be $170.00 for first visit , I mentioned the dentist said $110.00, All along feeling uncomfortable , but didn’t want to appear to be a trouble maker or seen as the angry Black Women or ungrateful for the kindness but the gut feeling arising that this is not right, leaving with a headache. Upon driving home nothing good settled with me about this dental visit. I had to pullover and cancel that appointment, although I informed the dentist of my medical history and while there she listened to my traumatic dental experience I had in the past she ignored and when I tried to explain to her why I was canceling the appointment for her recommended deep cleaning she spoke so fast and hung up the phone. while today I still have nerve pain in my mouth from the areas she poked. This experience is one of the reason why people are afraid to go to the dentist she just added another traumatic dental experience for me.
I shared this story to let others know if it don’t feel right its not right. Hope this helps you.

I concur with the previous post from January about recommending unnecessary dental procedure. I felt I was being bullied and manipulated during the entire dental exam and was told I had irreversible gum disease that I needed to address asap despite not having bleeding gums or issues at prior dentist in VA before moving to the area. I stated I wanted a second opinion before I went ahead with the deep clean that required local anesthesia and the dentist was very rude after that. My husband went back to this dentist the next day and she proceeded to show him my pictures and discuss how I needed to get the procdure complete. This is a violation of HIPPA since I signed the HIPPA form not authorizing others to have access to my medical documents. My husband would only have access to financial concerns without my authorization.

My husband and I have since seen another dentist. I do not have any gum disease issues requiring any deep cleaning, and my teeth and gums are very healthy.

Please proceed with caution when looking at this dental practice. It is run by one dentist who does everything from x-rays to cleanings herself, so there is little room for other opinions.

This dentist office is unprofessional, rude and disrespectful. I wouldn’t recommend this dentist office. Paris’s Payday who was my dentist at the time told me I had like 10 cavities and we did X-rays and made an appointment to get them done but they called me few days before to ask if I can switch dates I told them no and then I said I only want 1 cavity filled and proceeded
To tell me they only do 3 at a time and that I wasn’t able to get them filled unless I do all 3. I have had cavities filled prior and at other dentist offices so it’s not like I don’t keep up with them but the way she talked to me was rude to tell me that. I feel like they scammed me and told me I have all these cavities when I take great care of my teeth. At the end of the day i was really hurt by what she told me and that was basically don’t come back if you get any all 3 done and then ripped me off by saying I have at least 10 cavities. Oh and I pay out of pocket so it’s not cheap. This was by far the worst dentist I’ve had. Rude not kind and not professional.