The Dental Team in Failsworth | Locations, Category, Services Offered, Prices List, Top Ratings, Prices, Reviews & More

SHOCKING SERVICE. UNPROFESSIONAL.
I had an emergency appointment booked through the emergency dental service & I arrived (took a day off work for this appointment) and when I got there.. I was met with the most unprofessional manner I’ve ever received. The woman on the desk asked how she could help, I was about to tell her I have an appointment and she just blatantly ignored me and began to do another task while I was speaking.. then the other lady on the desk asked me if SHE could help.. I said yes and then told her my details about the appointment, which she then said she couldn’t find on their system.. I explained it was through the emergency service and she said “oh.. well we don’t have any dentists in the practice today” WHAT ?!!?! Another patient who was an actual regular of theirs, came in and had the same issue and they were very unhelpful to her too, turned her away and said there was nothing they could do because all of the dentists were off sick! Avoid this dentist at all costs, waste of time and extremely unprofessional, no empathy towards patients at all, and on top of that, the emergency dental service have called me and kindly rearranged an appointment at another location , and they told me that they have been trying to call “the dental team” and they have had the phone declined numerous times. So they can’t even answer the phone to the emergency line either! Shocking behaviour from a dental practice, absolutely disgraceful.

I recently had the pleasure of visiting [Therapist Angel & Nurse Regina] for dental care, and I must say, the service I received was nothing short of wonderful. From the moment I walked in, I was greeted with warmth and professionalism by the entire team. The staff was incredibly attentive, making sure I was comfortable throughout my visit. The dentist took the time to thoroughly explain the procedures and address any concerns I had, which I truly appreciated. The office itself was clean and modern, adding to the overall positive experience. I left feeling confident in the care I received and wouldn’t hesitate to recommend [Angel] to anyone in need of excellent dental services.

First time my daughter got seen by Theapist Nafisa. Everything went smoothly and she was very nice. She even checked whether my daughter had been referred for braces, got us the tracking number and guided us how to went online to check the status of the referral. She took the initiative with all that before we even had to ask, which I found -from my experience – is quite rare to be honest as they always seem to be overloaded with patients. My daughter needs to have 2 fillings done so she even managed to fit my daughter in with her already fully booked schedule. Thank you so much Nafisa!