Amos Family Dentistry in Amos | Locations, Category, Services Offered, Prices List, Top Ratings, Prices, Reviews & More

Booked appointments in December for my wife and I realizing that our work benefits would be resetting in January and had quite the sum to be used before it reset. Made it VERY clear that we didn’t want to do anything that wasn’t covered because we could come in after January and it would be covered again. Confirmed with receptionist that both of our appts would be covered, confirmed with Dr. Amos that we were only to recieve services that were covered by our benefits. Almost 6 months later we get an invoice in the mail for money owed for services from December. We immediately called and was told there may have been a mix up and it wasn’t filed properly with our dental insurance. The person we spoke with assured us that it was supposed to be covered and they would try again with our dental insurance. Because why would we agree to pay for a service when it would be covered in a couple weeks if we had to come back ??

Fast forward to august we had heard nothing back after our last phone call and we recieve another invoice from AMOS and a couple days later we recieve a collections notice from a collections company for the amount on the invoice !! And to top it off anytime we call Amos to discuss the matter, we are told someone would call us back but no one ever does.

Would never recommend this dental office but hopefully it can be rectified after their staff views this review.

edit: Dr Amos called after reading my review to apologize for my experience. Im not an unreasonable person and am totally understanding when unexpected things occur however, I do feel my frustration is justified.
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My first experience was good, I am super overdue for a cleaning and need some fillings. we had a game plan for how I was going to be treated. Then in the new year I had three appointments cancelled on me in a row. Always the day of the appointment, where I would get rescheduled a month out, only to have my new appointment cancelled too.

I understand things happen that can be beyond our control but three cancellations I can’t help but feel targeted like Dr Amos was trying to not treat me. After expressing my dissatisfaction after the third time I was not offered any sort of consolation or compensation while my teeth continue to go untreated. Really wasted over three months of my time.

As I had expressed I have trauma regarding dentists, it is a really anxious experience to once again have to go out of my way to find a new dentist all over again and re-explain my situation. I’m really disappointed at the situation.

Today was the second visit to Doctor Amos In as many years.

I do not have insurance or disability so I pay for each visit out of pocket. This review is coming from experience and value.

I have been to at least 12 dentists from Vancouver Island, through the provinces to here on the east coast.

This I can tell you; both visits here have been two of my best experiences.

Experienced, organized, well equipped and able to to think quick on their feet.

Lastly, my proceedures (and they were pretty serious) were handled with the utmost of precision and comfort.

Definitely our family dentist on the East Coast.

Thank you, to you and your staff.